SHIPPING

Shipping

We currently ship within the United States.

Free shipping on orders over $75.

Shipping costs are calculated at checkout based on your delivery address.

Order Processing

Orders are processed within 1 to 3 business days after payment is confirmed.

Customer Responsibility

It's the customer's responsibility to enter accurate shipping information (address, phone number, city).

KATIVA is not responsible for delays or lost packages caused by incorrect information.

Order Tracking

Once your order ships, you'll receive a tracking number by email to follow your package.

Delivery Attempts

Our carrier will attempt delivery according to standard shipping procedures.

If a package is returned as undeliverable, the customer may be responsible for reshipment costs.